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Case Study

Convergys Corporation

As the world’s largest provider of integrated customer care and billing services, Convergys thrives on its reputation for exceptional service and its ability to connect companies to customers worldwide. While Convergys realizes their services are people-driven, they also recognize solutions as technology dependent. They have continually pushed the boundaries of possibility—ensuring their position as the industry leader. Recently, Convergys forged new technological territory with the use of Tate’s BTP in the design and construction of its call center in Tamarac, Florida.

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